Privacy Policy
Privacy Policy
- Last updated: October 18, 2024
This Privacy Policy explains how we collect, use, protect and disclose personal information provided by our customers when using our car rental services.
Collected Information
We collect personal information from our customers in order to provide an efficient and safe car rental service. The information collected includes, but is not limited to:
Full name
Email address
Phone number
Home or mailing address
Payment information (credit or debit card)
Driver’s license information (license number and expiration date)
Insurance information (where applicable)
Use of Information
The personal information provided by you will be used to:
Process and manage your car rental reservation.
Provide customer service.
Process payments and prevent fraud.
Comply with legal and regulatory requirements.
Improve our services and tailor our offerings based on your needs.
Data Protection
We have implemented physical, electronic and administrative security measures to protect the personal information you provide against unauthorized access, misuse or improper disclosure. We use encryption to protect sensitive information during transmission, such as payment information.
User Rights
You have the right to access, correct or delete your personal information at any time. To exercise these rights, please contact us at: ampmrentalcar@gmail.com
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the date of the last revision.
Presentation
Below we will show all the terms and conditions specified in the vehicle rental agreement between AMPM Rental Car and its customers.
Definitions
“Agreement” means all of the terms and conditions in the rental registration (“Rental Registration”) and any additional documents you sign or we provide at the time of rental, electronically or otherwise. “Renter” means each person signing this Agreement, each Authorized Driver, and each person or organization to whom charges are billed by us at your or Renter’s direction. “We,” “our,” or “us” means [Car Rental Company]. “Authorized Driver” means (a) Renter; (b) any additional drivers listed by us in this Agreement; and (c) any other person defined as an “authorized driver” by applicable law. Each Authorized Driver must have a valid driver’s license and be at least 21 years old (unless otherwise specified in [applicable law]). “Authorized Driver” means the difference between the fair market value of the Vehicle before damage or loss and its value after repairs calculated by a third-party estimate obtained by us or on our behalf. “Charges” means the fees and charges incurred under this Agreement. “Vehicle License Fee”, “Vehicle Licensing”, “Vehicle License Prop Tax”, “Vehicle License Cost Recovery Fee” or “Motor Vehicle Tax” means a vehicle license cost recovery fee based on our estimated average per day per vehicle share of our total annual vehicle licensing, titling and registration costs or as otherwise defined by applicable law. means the fees and charges incurred under this Agreement. “Vehicle License Fee”, “Vehicle Licensing”, “Vehicle License Prop Tax”, “Vehicle License Cost Recovery Fee” or “Motor Vehicle Tax” means a vehicle license cost recovery fee based on our estimated average per day per vehicle share of our total annual vehicle licensing, titling and registration costs or as otherwise defined by applicable law. means the fees and charges incurred under this Agreement. “Vehicle License Fee”, “Vehicle Licensing”, “Vehicle License Prop Tax”, “Vehicle License Cost Recovery Fee” or “Motor Vehicle Tax” means a vehicle license cost recovery fee based on our estimated average per vehicle day per share of our total annual vehicle licensing, titling and registration costs or as otherwise defined by applicable law.
Rent; Compensation; Personal property; Guarantees
Only Authorized Drivers may use the Vehicle. Authorized Drivers include only those individuals named in the Rental Agreement or permitted by state law. We may repossess the Vehicle at your expense without notice if the Vehicle is abandoned or used in violation of law or this Agreement. You agree to indemnify, defend and hold us harmless from all judgments, claims, liabilities, costs and attorneys’ fees that we incur resulting from or arising out of this rental and your use of the Vehicle or Optional Equipment (as defined below). You release us, our agents and employees from all claims for loss of or damage to your or anyone else’s personal property that we receive, handle or store, or that is left or transported in the Vehicle or any service vehicle or at our offices, whether or not the loss or damage was caused by our negligence or was our fault. We make no warranties, express, implied or apparent, with respect to the Vehicle, no warranty of merchantability and no warranty that the Vehicle is fit for a particular purpose. In no event shall we be liable to you for any indirect, special or consequential damages relating directly or indirectly to any alleged breach by us of this Agreement. The contracting driver and any additional drivers must have a valid driver’s license issued for at least 1 year and must be presented at the time of pick-up of the Vehicle. Drivers who hold a driver’s license issued by a country other than the United States must present a valid passport. We make no warranties, express, implied or apparent, with respect to the Vehicle, no warranty of merchantability and no warranty that the Vehicle is fit for a particular purpose. In no event shall we be liable to you for any indirect, special or consequential damages relating directly or indirectly to any alleged breach by us of this Agreement. The contracting driver and any additional drivers must have a valid driver’s license issued for at least 1 year and must be presented at the time of pick-up of the Vehicle. Drivers who hold a driver’s license issued by a country other than the United States must present a valid passport. We make no warranties, express, implied or apparent, with respect to the Vehicle, no warranty of merchantability and no warranty that the Vehicle is fit for a particular purpose. In no event will we be liable to you for any indirect, special or consequential damages relating directly or indirectly to any alleged breach by us of this Agreement. The contracting driver and additional drivers must have a valid driver’s license issued for at least 1 year and must be presented at the time of pick-up of the Vehicle. Drivers who hold a driver’s license issued by a country other than the United States must present a valid passport. In no event will we be liable to you for any indirect, special or consequential damages relating directly or indirectly to any alleged breach by us of this Agreement. The contracting driver and additional drivers must have a valid driver’s license issued for at least 1 year and must be presented at the time of pick-up of the Vehicle. Drivers who hold a driver’s license issued by a country other than the United States must present a valid passport. In no event shall we be liable to you for any indirect, special or consequential damages relating directly or indirectly to any alleged breach by us of this Agreement. The contracting driver and additional drivers must have a valid driver’s license issued for at least 1 year and must be presented at the time of pick-up of the vehicle. Drivers who hold a driver’s license issued by a country other than the United States must present a valid passport.
Vehicle Condition and Return
The rental of this Vehicle constitutes a “bond,” which means that the use of the Vehicle is for Renter’s own benefit. The Vehicle must be returned to our rental office or other location we specify on the date and time specified in this Agreement and in the same condition as received, normal wear and tear excepted. Our determination of the condition of the Vehicle is subject to a final inspection for damage that may occur at our facility after delivery, whether or not the Vehicle is checked by an employee and whether or not such damage is immediately recognizable or hidden. This also means that if the Vehicle is returned after closing time, Renter’s liability for damage under this Agreement continues until final inspection, even if the damage occurred after the Vehicle was returned. To extend the rental, Renter must contact our rental office prior to the due date listed in this Agreement. All charges may continue to accrue until the return location is open for business. Servicing of the Vehicle or replacement of parts or accessories during the rental must have our prior approval. Renter must check and maintain all fluid levels and return the Vehicle with at least the same amount of fuel as when rented. All AM PM Rental Car vehicles are delivered clean and in good condition, and it is suggested that they be returned in good condition as well.
Liability for Damage or Loss
Regardless of fault, you are responsible for all damage to, loss of, or theft of the Vehicle during the rental period resulting from any cause whatsoever. Subject to the law of the jurisdiction where the Vehicle was rented, your liability will include: (a) physical damage caused by collisions, weather, vandalism, road conditions, acts of God, and any other cause resulting in physical damage to the Vehicle; (b) if we determine that the Vehicle is a total loss, the full fair market value of the Vehicle, less salvage; (c) if we determine that the Vehicle is repairable: (A) the difference between the value of the Vehicle immediately before the damage and its value immediately after the damage; or (B) the reasonable estimated retail value or actual cost of repair plus diminished value, meaning the difference between the fair market value of the Vehicle before the damage or loss and its value after repairs as calculated by a third party estimate obtained by us or on our behalf; (d) Loss of Use, which will be measured by multiplying the daily rental rate stated in this Agreement by the actual or estimated number of days from the date the Vehicle was damaged until it is replaced or repaired, which you agree represents a reasonable estimate of damages for loss of use and not a penalty. Loss of Use will be paid regardless of whether we used the fleet, whether we had other vehicles in our fleet to rent, the Vehicle would not have been used but for the damage, and regardless of whether we suffered lost profits as a result of the damage; (e) an administrative fee, calculated based on the damage, which you agree is reasonable.
Prohibited uses
The following uses of the Vehicle are prohibited and constitute material breaches of this Agreement. The Vehicle must not be used: (a) by anyone who is not an Authorized Driver, or by anyone whose driver’s license is suspended in any jurisdiction; (b) by anyone under the influence of drugs or alcohol; (c) by anyone who has obtained the Vehicle or extended a rental by providing us with false, fraudulent or misleading information; (d) in furtherance of any unlawful purpose or under any circumstance that would constitute a crime or other violation of law (other than a minor traffic violation); (e) to transport persons or property for hire; (f) to push or tow anything; (g) in any race, speed test or competition; (h) to teach anyone to drive; (i) to transport dangerous or hazardous items or illegal material; (j) outside the United States or Canada (unless such use is specifically authorized in this Agreement); (k) on unpaved roads; (i) carrying more people than the Vehicle’s seat belts can accommodate, or carrying people outside the passenger compartment; (m) transporting children without approved child safety seats as required by law; (n) when the odometer has been tampered with or disconnected; (o) when you reasonably know that continued operation would damage the Vehicle; (p) with improperly secured cargo; (q) where applicable, by any person who is not experienced in operating a manual transmission; (r) in connection with an intentional, wanton or reckless act; or (s) by any person sending or reading an electronic message, including text messages (SMS) or e-mails, while operating the Vehicle. Smoking is also prohibited in the Vehicle. ANY PROHIBITED USE OF THE VEHICLE VIOLATES THIS AGREEMENT AND WILL VOID ANY COVERAGE PRODUCT (WHERE PERMITTED BY LAW). For purposes of this Agreement, in addition to any appropriate local statutory definition, a “willful,” “wrongful,” or “reckless” act shall also include (but not be limited to): (1) the use of unauthorized equipment in or on the Vehicle; and (2) assisting in the theft of the Vehicle or failing to secure the keys and the Vehicle is stolen or vandalized. (1) the use of unauthorized equipment in or on the Vehicle; and (2) assisting in the theft of the Vehicle or failing to secure the keys and the Vehicle is stolen or vandalized. (1) the use of unauthorized equipment in or on the Vehicle; and (2) assisting in the theft of the Vehicle or failing to secure the keys and the Vehicle is stolen or vandalized.
Responsibility to Others; Handling Accidents/Incidents
You are responsible for all injuries, damages or losses you cause to yourself and others (including passengers). We are not responsible for injuries or damages you cause to others and will not provide coverage for such injuries, damages or losses unless required by law or unless you elect to purchase such coverage at the time of rental. You agree that it is your responsibility to know and understand what insurance coverage you have or elect to purchase for this rental. Your liability insurance coverage must provide at least the minimum limits of coverage required by the financial responsibility laws of the state where the loss occurs. If we are required to pay any amount to the injured or damaged parties, we expressly reserve the right to subrogate against you the recovery of such payment(s). You must: (a) report all damages to us and all accidents to us and the police as soon as you discover them and are out of danger; (b) complete our incident report form; and (C) provide us with a legible copy of any service of process, petition or notice of any kind relating to an accident or other incident involving the Vehicle. Any failure by you to report all damages to us by filing an incident report, or to report all accidents (of any size) to us and the police as soon as they occur, will be a material breach of this Agreement and may invalidate optional coverage products you choose to purchase. The Vehicle may not be taken into Mexico under any circumstances. and (C) provide us with a legible copy of any service of process, petition or notice of any kind relating to an accident or other incident involving the Vehicle. Any failure by you to report all damages to us by filing an incident report, or to report all accidents (of any size) to us and the police as soon as they occur, will be a material breach of this Agreement and may invalidate optional coverage products you choose to purchase. The Vehicle may not be taken into Mexico under any circumstances. and (C) provide us with a legible copy of any service of process, petition or notice of any kind relating to an accident or other incident involving the Vehicle. Any failure by you to report all damage to us by filing an incident report, or to report all accidents (of any size) to us and the police as soon as they occur, will be a material breach of this Agreement and may invalidate optional coverage products you choose to purchase. The Vehicle may not be taken into Mexico under any circumstances. Any failure by you to report all accidents (of any size) to us and the police as soon as they occur, will be a material breach of this Agreement and may invalidate optional coverage products you choose to purchase. The Vehicle may not be taken into Mexico under any circumstances. Any failure by you to report all accidents (of any size) to us and the police as soon as they occur, will be a material breach of this Agreement and may invalidate optional coverage products you choose to purchase. The Vehicle may not be taken into Mexico under any circumstances.
Payment; Charges
You permit us to reserve or hold on your payment card at the time of rental a reasonable amount in excess of the total estimated charges. We may use the reserve to pay all Charges. We will authorize the release of any excess reserve or hold upon completion of your rental, and the rules of your payment card issuer will apply to your credit line or account being credited for the excess and may not be immediately released by your card issuer. You will pay us prior to or at the completion of this rental or upon request for all Charges, including, without limitation: (a) time charge as shown on the Rental Record; (b) mileage charges, including extra mile charges, based on the per-mile rate specified on the Rental Record; (c) mileage charge based on our experience if the odometer is altered; (d) optional product and service fees; (e) fuel and a refueling fee if you return the Vehicle with less fuel than when you rented it; (f) applicable taxes, surcharges, airport facility fees and airport concession recovery fees; (f) expenses we incur in locating and recovering the Vehicle if you fail to return it or if we repossess it under this Agreement; (g) costs including pre- and post-judgment attorneys’ fees that we incur in collecting payment from you or otherwise asserting or defending our rights under this Agreement; (h) a reasonable cleaning fee if the Vehicle is returned substantially less clean than when rented or with evidence of smoking in the Vehicle; (i) towing, storage fees, impounds, court costs, fines and all other costs we incur resulting from your use of the Vehicle; (j) a surcharge if you return the Vehicle to a location other than where you rented the Vehicle or if you fail to return it on the due date and time, and you may be charged the normal rates for each day (or partial day) after the due date stated in this Agreement; (k) replacement cost for lost or damaged parts and supplies used in the Resources and (l) if applicable, a redemption fee if you present a reward certificate, coupon or voucher associated with a loyalty program. All charges are subject to a final audit. If errors are found, you authorize us to correct the Charges with your payment card issuer. AM PM Rental Car guest may make payments in cash. We only require the credit card to be registered in our system to charge any traffic fines, but it is not required. AM PM Rental Car offers some payment options for the vehicle rental: In cash (US dollars); ZELLE (transfer between accounts in the US); US credit card (single installment with a 2.9% fee); ApplePay, CashApp (payment apps); PIX (transfer between accounts in Brazil, with an administrator fee) and Brazil Credit Card in up to 12 installments (with an administrator fee).
Liability for tolls, traffic violations and other charges
Responsibility for Tolls, Traffic Violations and Other Charges. You are responsible for paying directly to the collection authorities all tolls (“Tolls”) and parking tickets, photo enforcement fees, toll evasion citations and other fines, fees and penalties (each a “Violation”) assessed against you, us or the Vehicle during this rental. If we are notified by the collection authorities that we may be responsible for paying a Violation, you authorize us to disclose your rental and payment card information to the collection authorities or other relevant parties for processing and collection purposes. If we pay a Toll or Violation, you authorize us to charge all such payments and administrative fees to the payment card you used to pay for this rental. For the convenience of AM PM Rental Car guests, all of our vehicles have the Sunpass. This service is added to all reservations for a daily charge. AM PM Rental Car vehicles are usually delivered with a full tank of fuel, and we offer the option of prepayment (see rate) so that the guest does not have to worry about refueling on the day of returning the car. Note: If the car’s fuel tank is not completely full at the time of delivery, the guest may return it with the same level. When returning the vehicle, the fuel level will be checked, and if there is a difference, a proportional fee will be charged, with an additional service fee, if the prepayment option was not contracted. In the United States, traffic tickets are generally issued by the Police and issued on the driver’s license. In the event of improper parking of the vehicle, the police may issue the ticket and place the ticket in the car for payment. If there is a ticket for early signal recorded by photo, we will receive the ticket and send it to the customer. All fines during the period of the car reservation are the responsibility of the customer.
Personal Information; Communications
You agree that we may disclose personally identifiable information about you to applicable law enforcement agencies or other third parties in connection with enforcing our rights under this Agreement. Questions regarding privacy should be directed to the location where you rented the Vehicle. You agree that in order for us to service or administer our account or recover any amounts you may owe, we or any assignee or collection agency of our choosing may contact you by telephone at any telephone number associated with your account, including wireless telephone numbers, which may result in additional charges to you. We, our assignee or any collection agency of our choosing may also contact you by text message or email, using any email address you provide. All Vehicles are equipped with Apple GPS and AIRTAG tracking systems, so the renter and any guests can be notified by cell phone.You agree that we may disclose personally identifiable information about you to applicable law enforcement agencies or other third parties in connection with enforcing our rights under this Agreement. Questions regarding privacy should be directed to the location where you rented the Vehicle. You agree that in order for us to service or administer our account or recover any amounts you may owe, we or any assignee or collection agency of our choosing may contact you by telephone at any telephone number associated with your account, including wireless telephone numbers, which may result in additional charges to you. We, our assignee or any collection agency of our choosing may also contact you by text message or email, using any email address you provide. All Vehicles are equipped with Apple GPS and AIRTAG tracking systems, so the renter and any guests can be notified by cell phone.
Several
No term of this Agreement may be waived or modified except in writing signed by us. This Agreement constitutes the entire agreement between you and us. All prior representations and agreements between you and us relating to this rental are void. A waiver by us of any breach of this Agreement is not a waiver of any further breach or a waiver of performance of your obligations under this Agreement. Our acceptance of payment from you or our failure, refusal or neglect to exercise any of our rights under this Agreement does not constitute a waiver of any other provision of this Agreement. You waive all remedies against us for any criminal reports or lawsuits we bring against you arising from your breach of this Agreement. Unless prohibited by law, you release us from all liability for consequential, special or punitive damages related to this rental or reservation of a vehicle. This Agreement shall be governed by the substantive law of the jurisdiction where the rental commences, without giving effect to its choice of law rules, and you irrevocably and unconditionally consent and submit to the non-exclusive jurisdiction of the courts located in that jurisdiction. If any provision of this Agreement is found to be void or unenforceable, the remaining provisions will remain valid and enforceable. YOU AND WE IRREVOCABLY WAIVE ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED BY THIS AGREEMENT. special or punitive damages in connection with this rental or the reservation of a vehicle. This Agreement will be governed by the substantive law of the jurisdiction where the rental begins, without giving effect to its choice of law rules, and you irrevocably and unconditionally consent and submit to the non-exclusive jurisdiction of the courts located in that jurisdiction. If any provision of this Agreement is found to be void or unenforceable, the remaining provisions will remain valid and enforceable. YOU AND WE IRREVOCABLY WAIVE ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED BY THIS AGREEMENT. special or punitive damages in connection with this rental or the reservation of a vehicle. This Agreement will be governed by the substantive law of the jurisdiction where the rental begins, without giving effect to choice of law rules, and you irrevocably and unconditionally consent and submit to the non-exclusive jurisdiction of the courts located in that jurisdiction. If any provision of this Agreement is found to be void or unenforceable, the remaining provisions will remain valid and enforceable. YOU AND WE IRREVOCABLY WAIVE ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED BY THIS AGREEMENT. This Agreement will be governed by the substantive law of the jurisdiction where the lease commences, without giving effect to choice of law rules, and you irrevocably and unconditionally consent and submit to the non-exclusive jurisdiction of the courts located in that jurisdiction. If any provision of this Agreement is found to be void or unenforceable, the remaining provisions will remain valid and enforceable. YOU AND WE IRREVOCABLY WAIVE ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED BY THIS AGREEMENT. This Agreement shall be governed by the substantive law of the jurisdiction where the rental commences, without giving effect to choice of law rules, and you irrevocably and unconditionally consent and submit to the non-exclusive jurisdiction of the courts located in that jurisdiction. If any provision of this Agreement is found to be void or unenforceable, the remaining provisions shall remain valid and enforceable. YOU AND WE IRREVOCABLY WAIVE ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED BY THIS AGREEMENT. If any provision of this Agreement is found to be void or unenforceable, the remaining provisions shall remain valid and enforceable. YOU AND WE HEREBY IRREVOCABLY WAIVE ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED BY THIS AGREEMENT. If any provision of this Agreement is found to be void or unenforceable, the remaining provisions will remain valid and enforceable. YOU AND WE HEREBY IRREVOCABLY WAIVE ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED BY THIS AGREEMENT.